The Customer Care Specialist provides VGS customers with high quality, effective and efficient service regarding their natural gas service. This position primarily answers incoming phone calls but also responds in writing, proactively reaches out to customers, or works on projects to improve the customer experience. The best Customer Care Specialists are genuinely excited to help customers. They are patient, empathetic and passionately communicative. They can put themselves in their customers’ shoes and
VGS | Vermont Gas ServicesSalary Range:$24.04 To $28.85 HourlyABOUT THE POSITION: The Energy Services Program Coordinator facilitates, coordinates, and records the exchange of information among customers, contractors, partners, and staff for successful customer participation in VGS’ energy efficiency programs. This position serves as a primary point of contact for customers and gathers and maintains customer and project information to support accurate program administration and internal and external reporting. Collaboration with
Vermont Gas